Shipping and Setup Services
MiComfort is committed to providing hassle-free delivery and installation. Explore our range of shipping options, installation services, and packaging policies below.
Product Dispatch Timeline
Each product page displays an estimated dispatch timeline. Please note that dispatch refers to when your order is sent to our delivery partner—not when it is delivered to your address.
Shipping Options for Non-Premium Massage Chairs
Standard Shipping
- Delivery within 3-5 business days via our courier partner.
- If delivery is above ground level, a lift must be available. Otherwise, assistance from the recipient may be required.
- Let us know any special delivery instructions prior to ordering.
- A tracking number and live tracking link will be provided upon dispatch.
- Fee: £74.99
Express Shipping
- Delivery within 2-3 business days via our courier partner.
- Conditions for non-ground-level delivery and additional instructions are the same as Standard Shipping.
- Tracking details will be provided upon dispatch.
- Fee: £99.99
Scheduled Day Shipping
- Choose a specific date for your delivery.
- Accessibility requirements and delivery instructions apply as with other options.
- Tracking information will be sent after dispatch.
- Fee: £99.99
Delivery with Full Setup (England and Wales Only)
For those needing additional assistance, our Delivery with Assembly Service is the perfect solution.
- Specialized 2-Person Team: The team delivers your chair to your desired room, even removing and reassembling the sides if necessary (minimum door width: 68 cm).
- In-Home Setup: The team will set up the product and provide a detailed demonstration of its features.
- Flexible Scheduling: Delivery occurs within 3-7 business days or on a date of your choice.
Fee: £149.99
Ideal for Customers Who:
- Have narrow doorways.
- Require delivery to upper floors.
- Prefer professional installation and setup.
Complimentary Services for Premium Chairs
Free Shipping & Installation
For premium massage chairs priced above £1,999, we provide free delivery and professional installation:
- Delivered by our trusted 2-person team.
- Includes a comprehensive demonstration of the product’s features.
- You can opt to keep the packaging or have it removed.
Shipping for Massage Guns & Gaming Chairs
- Delivery within 3-5 business days via Hermes.
- Orders placed before 1 PM will arrive within three working days, while orders placed after 1 PM or on weekends may take up to five working days.
- Tracking information is sent via email.
Our Commitment to Secure Packaging
We prioritize the safe delivery of your items:
- Non-Premium Chairs: Products are securely boxed, shrink-wrapped, and palletized to prevent damage.
- Premium Chairs: Delivered by our 2-person team, ensuring careful handling and minimizing any risk of damage.
Gift Wrapping Services
Make your order extra special with our gift wrapping service for £50.
- Contact us before placing your order to discuss customization and requirements.
Claims for Packaging Damage
To ensure complete satisfaction:
- Inspect the package upon delivery to confirm all contents are included.
- Report any packaging damage within 48 hours of delivery.
- We are dedicated to promptly addressing any issues, maintaining our 100% customer satisfaction rate. S
